When I asked for an explanation he simply said, in a matter of fact tone, "Your order is lost and there is nothing I can do" Wow. And my family is sleeping on the other bed. Bob's has a minimum one-year warranty on their furniture. (I have never had back problems and always had hard mattresses previously) It is the hardest mattress money can buy and even with a topper it doesn't make the slightest difference. I requested.

Having a supportive mattress is really important to having a healthy spine and getting a deep sleep. When comparing furniture on the basis of cost alone, Ashley is typically cheaper than La-Z-Boy. This is my first time shopping at IKEA, very likely the last time. At La-Z-Boy Furniture Galleries, we make furniture shopping fun and easy by giving you access to a professional interior designer for free! So now I had to stand in line in returns to get my money back. I waited 45 min behind 2 people. We rented a truck and drove all the way from Larkspur but were told it was not there. Deliver service was good for me, they delivered on time, nothing was damaged and no missing part. Received no email, text message, or call from 11am to 3pm.

}); hbspt.cta.load(3336997, 'f1ec0bb3-0a28-452b-8442-97e942690a73', {}); hbspt.cta.load(3336997, '61d539c2-9eaf-48ab-964b-79466b351a9a', {}); At La-Z-Boy Southeast, you can meet with a degreed interior designer for free! She said she made a note in her request; they will call back on the same day or the next day.

Or maybe it's just that no one is trained for excellent customer service anymore.

I call IKEA, they tell me North American logistics has the mattress they just need to find it and they will call me. We had had such a time with delivery/damage/no mattress, that the next customer service rep agreed to refund our $59 delivery fee and mail us a $100 gift card. Horrible horrible experience.

Pissed Consumer © 2020 All A case number was created for me to apply for a credit to back to my card and schedule the chest delivery. People after me have come and gone.

So happy with this mattress!! In defense of the humans, everyone was very nice, apologetic and deferential. I was very skeptical about a foam mattress but this is very comfortable and supportive. But I was waiting for 45 minutes still not get though the phone. No one picked up and I was connected to voice mail. Finally today, weeks later, they show up at a time I specified NOT TO SHOW up!

they said i had to talk to there insurance company if i wanted to get them to pay for extermination,.

For me I seemed to sleep well for about six hours but anything beyond that and my back would begin to hurt as well but not as bad as my wife's.

Your browser does not support Javascript. Miss informed. I told him this was the worst consumer experience of my life. I have double checked the bin and the brand of my mattress. Slumber Search is supported by readers.

I told them to please move forward with everything else. It is unprofessional!! Both La-Z-Boy and Ashley have promotions that run throughout the year.

Bob's Discount Furniture. Also, found out a chest was not available, but would be soon.

It seems that Ashley Furniture is one of the most popular among the customers. Many of La-Z-Boy’s complaints are due to coordinating delivery times. It smells a tiny bit but more like a fabric smell, or like hay, it's cleaner and not chemical. Get The Best October 2020 Online Mattress Deals. There are two lines labeled "Home Delivery" I got behind one person in one of the lines. I find your blog very interesting. They gave me different excuses!! 8 Best Furniture Stores with Free Design Services. La-Z-Boy and Ashley Furniture offer a limited lifetime warranty on all of their furniture. Instead, I received the bed-frame, an apology from the moving company that Ikea had not provided the mattress. Well, I'm confused about the quality of furniture. After several days of not seeing the refund hit my account I called Ikea.

Regarding my experience with them, please be cautious (scared-scared-scared) of these names: DAVID, SAHAR, KALY, TOBY They are professional liars/scammers. I asked one of the assistance, he told me this have two location. We went here to buy pillow top. Truly, in today's consumer driven world, it's a wonder how so many put up with this terribly managed product service and delivery model. Ashley Furniture's Owner Satisfaction.

Same, story "ma'am your order cannot be located in the warehouse" and "ma'am, we are doing our best." I have disassembled and donated my bed. iClean is only available at La-Z-Boy. Initially, they treat you as if they love you so you feel they are the nicest people.

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I tried adding a memory foam mattress pad to extend its life, but that didnt really work - it just felt like being partly buried in a softer hammock.The Hesseng mattress is very firm, as others have mentioned, but using the mattress pad (its also ikea - tussoy) on it I find it really comfortable and supportive. He answered. "Is there anyone from IKEA who can come and look at it?"

Unfortunately, I had the worst consumer experience of my life at IKEA.

In desperation, I am utilizing public media.
Value City Furniture vs. Bob's Discount Furniture. We both agree that we are getting a better night sleep as a result of purchasing this product. As an added bonus, the brands carry bundled sets. For the price, my husband & I are sleeping fine.

When I spoke to the young lady at the call center she advised me that the furniture was not ready.
When you try and call your stuck in a never ending loop for at least 45 minutes to an hour. La-Z-Boy has five manufacturing plants located in: La-Z-Boy also sources their parts and materials in America: Ashley has US manufacturing facilities as well as international manufacturing locations. Management that does nothing to help.

Ikea and its employees acted in an abusive and overbearing manner, just like gangsters pushing out an unwanted customer.

One star for ease of shopping in-store, the speed of the assembly techs, and the relative inexepensiveness of the items (relative to quality). At this point I should be surprised. Read all of Ashley’s ratings and reviews here. If you continue to see this So I asked - can I purchase a new mattress and have you credit the old one to my credit card when it comes back - THEY SAID YES - then a manager reviewed it and made it a store credit for the first one since it was "used"( ie I took the plastic off of it) without contacting me to give me the option to exchange - so I am stuck with an IKEA gift card - Grrrrr. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. This site's sole purpose is to make the decision making process faster and more efficient. Compare Raymour and Flanigan and Ashley Furniture pros and cons using consumer ratings with latest reviews.

Discovering a durable mattress is really nice, but it's not always that simple.

Discover one-of-a-kind finds, best sellers, and major discounts on bedroom, dining room and living room furniture. It's a line that meets the needs for those who don't have a lot of money but want a great look for a short period of time. However, with items like mattresses and sofas, it may be best to test pieces out in person. And besides- they sold us the darn thing!) Bob’s Furniture is a comparatively young company, unlike Ashley, less experience and less fame. The combined product information, price and good reviews for the Hesseng sounded like what I was after; a firm and natural mattress without all the nasty chemicals. Learn about Raymour & Flanigan vs. Bob’s Discount Furniture and how these brands differ in furniture style, store locations, delivery services, and warranty options. Good mattress for a great price!! New things cost money and if you want to buy a brand product then you pay twice as much. The return process was so painful.

Our order was in red, not picked yet.

Find the best companies in Furniture and Decor category: Ashley Furniture and Raymour and Flanigan, Ashley Furniture vs Rooms To Go, Raymour and Flanigan vs Sleep Number

Mattress & furniture shopping is an oftentimes tedious and mundane task. "Supposed" to be the key word there. With iClean Fabric from La-Z-Boy you can relax and stop worrying about stains.

This allows you to get a great deal on furniture year-round. If you know what's good for you, please I advise you to take precaution when purchasing furniture from here. Soo much happier now... Hesseng medium firm was the one we looking for 6 months.Firm but soft at the same time,it keeps stable your body temperature.I can t feel my wife movements during the night because of the self springs.Latex keeps the body relaxing.Best price for value.thanks ikea!!!! Ashley has become a "WorldClass Furniture Manufacturer", the largest furniture manufacturing company in the country.

The sleeper weighs 48 kilos so it was not a weight issue. Not all customers will experience durability issues, but make sure to review the return and warranty policies before buying. 1-855-277-0614. Archived. However, this doesn’t mean Ashley offers a higher quality product or service. When he tried to chat with them it says that your 80 in the queue. We returned to the store and asked for an explanation, which was not acceptable for us since they just blamed the other company. Check the Prices For Ashley Furniture:   Get Today's Prices. I'm sorry but this has got to change. When comparing furniture on the basis of cost alone, Ashley is typically cheaper than La-Z-Boy. We selected our items ($3000 worth) and chose to have Ikea deliver/assemble. Some of their furniture was not delivered on time or broken upon delivery. Compare Value City Furniture and Bobs Discount Furniture pros and cons using consumer ratings with latest reviews. I went in and bought a bed, mattress, box spring and Bos spring cover and paid for delivery and assembly. I would rather build a bed out of Levi's than ever buy another mattress from you guys. If you wanna waste 3-4 months of your life, your money, your mental health, and finally receive a bunch of garbage buy from Ashley, I also have had lower back issues for a few months, especially in the morning, and I think it is because my 8yo sleepmaker pillowtop mattress had 'hammocked'.

The issue was it killed my wife's back to sleep on the mattress.

13 months ago I bought a bed, (Sultan Flokenes) with frame and slats, at IKEA. Free shipping on many items!

I have never lived in a home with bed bugs. Why does the customer have to pay for their incompetence and abuse! I feel this is an overpriced mattress topper, not a mattress. The employees told me it was being taken care of, when it clearly wasn't. They broke my door, damaged my wall, hugely scratched my hardwood floor and damaged my house, and we only got only 25% of our stuff that looked pretty much like floor samples, although they charged me for brand new. I havent tried it without the mattress pad, but I think it would be okay.