Using the instructions posted here https://www.reddit.com/r/Ubiquiti/comments/ho19aw/capturing_udm_pro_wan_traffic_directly_into/. Figured it made sense to remove the 85Mbps bottle neck that comes with all the security features turned on in the USG. Not a great 2 hours of of your life to go through again. Please note that these should work, but we cannot assure that they will.

It only showed SFP so I instead ordered 1gb SFP transceiver and optical cables. So unless the ONT initiates contact the UDMP just sits on its arse not bothering to check if the WAN port is connected to anything. New comments cannot be posted and votes cannot be cast. Rebooted the UDM Pro and sure enough no WAN connection. Or if you do the same at the ONT end? After 30 seconds the link light comes on and a minute or so later internet connectivity is restored. is not up and hence the ppp0 device does not exist. I was initially using the flat white cable that comes with the Gen 3 ONT to connect my ER4. I’ve been upgrading the UDM Pro with every new controller release (can only be done via SSH) in the hope something will change, but as of today’s .24 release no joy. Don’t mind buying an SFP but annoyed at why I should firstly and secondly no guarantee it will make any difference. How do i do that ?

Submit your question or comment and we'll be in touch. Will this same cable work? If you can use a root login like on EdgeRouters (sudo su), you should be able to just run tcpdump (or install tshark and use that) and get a dump of the WAN traffic while it is failing to connect. Autonegotiation isn't really a thing for SFP/SFP+ ports.

This is an unofficial community-led place to discuss all of Ubiquiti's products, such as the EdgeRouter, UniFi, AirFiber, etc. Lesson of the day: scour the settings before crying for help. 1.1, 1.2, etc.) I switched it back to auto and now everything is hunky dunky. On the newer UniFiOS firmware releases (v1.7.0+ for UDM and v1.6.4 for UDM-Pro), the SSH service is disabled by default and needs to be manually enabled from the Settings > Advanced section. Must be a few on here with a UDM Pro and a standard Chorus ONT. If you’re going from SFP+ to SFP, that is currently broken on the UDM-Pro, even if both devices are set to 1Gbps. That's what I figured. Looks like you're using new Reddit on an old browser. View entire discussion ( 11 comments) More posts from the Ubiquiti community Generally a SFP will work in a SFP+ port, but an SFP+ transceiver usually doesn't auto negotiate down to 1GB in an SFP port and work in the unifi equipment with DAC. Press question mark to learn the rest of the keyboard shortcuts. Learn more. In this case, all ports assigned to the switch will share the same LAN. Ubiquiti's UDM-PRO is an all-in-one network appliance for a scalable network. Used wireshark and just got an error msg. Navigate to Settings (gear icon). In UDM pro port 11 settings choose Profile Override and choose 1Gbps FDX and the SFP cable will work. Mine work. If there are many state transitions logged in the Alerts tab, then it is possible that ping.ubnt.com is not reachable by the UDM-Pro. All other trademarks are the property of their respective owners. TLDR: I haven't answered your question, just that only facts I've seen haven't found its performance limit. After swapping out the cable my speeds returned to normal. We do, however, offer direct support for our own modules. Likely the WAN port (eth0?)

I'm trying to hook it up to my USW-48-750W, and I've tried optics and two different DACs that all work with both the USW-48-750W and US-16-XG, but can't get any of them to work even after restarting both the USW and UDMP. I then turn the ONT off and back on. Unfortunately I fall into the 'knows just enough to be dangerous' category which is a bit annoying!

which model and where should i buy from ?

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I'm installing a UDM Pro shortly so will attempt to replicate this. Hi all,Can someone explain what smart queue is and when I would want to use it? How do I debug using the Auvik collector? My comments and remarks are not necessarily of my employer. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed.

As you can see in the video when I restart the ONT the WAN port springs into life and if I then connect using wireshark everything is normal. Bit of a long shot, but it could be worth trying with an alternate cable? I assume the SPF ports are the same. It won’t work for standalone Ubiquiti devices. I'm trying to hook it up to my USW-48-750W, and I've tried optics and two different DACs that all work with both the USW-48-750W and US-16-XG, but can't get any of them to work even after restarting both the USW and UDMP. So I commanded the unit to reboot and it... just ignored me! Switch uplink works fine for RJ45 or fiber at 1Gbps. Thanks in advance. But have noticed one particularly annoying trait (other than the dramas with the current 6.xxx controller releases), which is whenever the UDM Pro is rebooted it cannot establish a WAN connection to the Chorus ONT (no light on the UDM WAN port) unless I also restart the ONT. In order to get the SFP link working between the UDM Pro and USW i had to upgrade the firmware of the UDM Pro to 1.6.5-rc.3.2409, After that upgrade the SFP+ DAC from Ubiquiti started working, Actually i bought ubiquiti module and it started working Im on 1.6.4, New comments cannot be posted and votes cannot be cast. Cookies help us deliver our Services. The old USG has no such problem (if I swap it back in it happily talks to the ONT after a reboot). Make sure you get the dump file to save to RAM drive. I have a ER-PRO and am constantly fighting Internet bandwith "hogs" who use up a lot of bandwidth by dropbox syncs, updates, and even multimedia usage. Auvik’s cloud-based network management software keeps IT networks around the world running optimally. Try turning of auto-negotiation on the WAN interface and setting it to 1000/Full..... you shouldn't have to (infact it's not recommended with 1000-BaseT - IEEE 802.3 states that Autonegotiation shall be used). Lost all customisations. This is an unofficial community-led place to discuss all of Ubiquiti's products, such as the EdgeRouter, UniFi, AirFiber, etc. :), No i didnt. Generally a SFP will work in a SFP+ port, but an SFP+ transceiver usually doesn't auto negotiate down to 1GB in an SFP port and work in the unifi equipment with DAC. Powered by a 1.7GHz quad-core processor, the UDM-PRO combines multiple functions into a single device. After reviewing the settings on both ports for the third time I noticed the link speed on the USW was set to 1G instead of auto. How can i verify that its not compatibility issue ? UDM-Pro integrates all current and upcoming UniFi controllers with a security gateway, 10G SFP+ WAN, 8-port Gbps switch and off-the-shelf 3.5" HDD support. Thanks for your help. If you’re going SFP+ to SFP+, it should work fine. You get what you pay for I suppose! The other side is SFP switch as well.. so no SFP+ here. It will also work for UniFi switches and USGs (UniFi security gateways) using the UniFi controller. The UniFi Dream Machine Pro is an all-in-one network appliance for a scalable network in an office, retail, or hospitality environment. UPDATE: It works fine I just had a case of the dumb.

Verify if your switches have SFP+ ports or SFP. Press question mark to learn the rest of the keyboard shortcuts. © Copyright 2013-2020 Auvik Networks Inc. All rights reserved. On the bottom of that page you can see a settings icon. I've bought a 1G SFP module which does work with an EdgeRouter Pro and the new USW-24-POE Gen 2. I ordered a 16port POE switch. UDM Pro not able to pickup WAN connection after reboot, https://www.reddit.com/r/Ubiquiti/comments/ho19aw/capturing_udm_pro_wan_traffic_directly_into/. After a good 45 mins of messing about it just wouldn't work. If you're plugging in an SFP+ into an SFP+ port on one side and an SFP port on the other, you'll have to set both ports to 1Gb instead of auto negotiate for it to work correctly. This article explains in depth a simple process that in most cases will be a matter of powering up the new access point, waiting a few minutes for it to appear in the Devices screen of the UniFi Network Controller, clicking on it and then clicking Adopt (or Upgrade, then Adopt).. 5. 1.0), it's possible that a newer revision (i.e. Never experienced this. I was hoping to migrate from my USG to my UDM Pro without any issues. With three devices (two switches and UDM Pro) can I do basically a ring (or mesh; with just three nodes it is probably the same) network? What am I missing. after restarting the ONT worked fine. Have got it all boxed up here but my network is sorta like a production network now where I don't make breaking changes if I can help it :). 3. According to UI, it should be fixed in the next firmware update. Addon 1000BASE-LX SFP MMF That is very, very weird. Optional Hard Disk Drive. Can you try setting up the connection on the 2nd WAN port of the UDM Pro to see if that survives a reboot?

Likely the WAN port (eth0?) I have two Unifi switches -- 48 port and 16 PoE connected via this SPF cable: https://www.amazon.com/gp/product/B06XNRLWCQ. UDMP LAN SFP —-> Switch # 1 SFP Port 1 Switch # 1 SFP Port 2—-> Switch # 2 SFP Port 1, The 48 port switch has a SFP+, so I'd say UDM Pro SFP+ -> USW-48 SFP+. As you can see in the video the WAN port light is not on (this is following a reboot of the UDMP). Wireshark connects and loads of data scrolls down the screen. When the UDM Pro is failing to connect to the ONT, check the status of the WAN port - does the port have its connected LED on? That "ppp0 no such device" error probably means just what it says. UniFi Dream Machine Pro (UDM-Pro) is an all-in-one enterprise network appliance. Did you set the port speed on the UDM-P to 1Gb/s? To enable SNMP on Ubiquiti devices using the UniFi controller, you’ll need access to the controller’s administrative interface.